Showing posts with label samsung mobile. Show all posts
Showing posts with label samsung mobile. Show all posts

Monday 26 September 2016

Replaced Galaxy Note 7 devices are reportedly overheating, losing power while charging

Replaced Galaxy Note 7 devices are reportedly overheating, losing power while charging


Samsung’s woes with the Galaxy Note 7 are far from over. After asking consumers worldwide to return their newly purchased Galaxy Note 7 because of exploding batteries, it seems even the replaced handsets come with their own set of issues, but thankfully, all non-explosive.
Users in South Korea who received their replacements devices are now reporting overheating on their devices and even loss of battery while the phone is charging, as noted by the Wall Street Journal.
As per the report, the replaced devices are overheating and leaking battery while the phone is charging.
Samsung while not disclosing the number of cases behind this issue has acknowledged it and a spokesperson has said the problem is completely unrelated to the battery of the device. Instead, it mass production of the smartphone is the likely cause behind the issue. Samsung said it is closely monitoring the situation.
The Galaxy Note 7 that came out in August has been plagued with multiple cases of exploding batteries. Users who kept the phone on charge for long reported the battery exploding and the phone catching fire. A lot of accidents including a burnt jeep and an injured child has been reported.
Samsung tried to tackle this issue by issuing a formal recall of all Galaxy Note 7 phones sold across the world and replacing them with a working handset free of cost. As of last week, Samsung reported it had successfully recalled over 1 million devices in the US alone.
As Bloomberg reported, Samsung tried to undercut Apple’s success with the iPhone by pushing for a tighter release deadline despite packing a lot of new features. Saying the decision ‘backfired’ might be an overstatement.